Client Login

spulsetm.jpg

 

 

 

 

 

Monitor Customer Satisfaction - Gather Insights - Drive Innovation

clientprofile.gifNext Market's Shopper PulseTM technology is a customizable, POS or online research tool, designed to engage customers, for insights into the experience your brand delivers. A powerful and versatile platform, Shopper PulseTM is capable of capturing a wide range of detailed information including: segmented profiles, activity tracking, customer satisfaction levels as well as the value shoppers place on every aspect of the retail experience. The technology gathers critical market intelligence, including competitive factors, allowing fact-based, imediate response to market shifts and changing attitudes. Shopper PulseTM is accessible online or through email invitations. In addition, the service can be built into your web page or implemented, on a remote basis, through a point of sale kiosk. Shopper PulseTM VP allows you to create virtual prototyping models in order to validate design concepts prior to production. The technology can be engaged for a limited period or as an ongoing customer satisfaction / experience monitoring tool.

Key Capabilities Include:

  • Customer Profiling (allows extensive segmentation)
  • Survey Research (value and satisfaction scoring)
  • Virtual Prototyping (validate design concepts with customer input)
  • Extensive Real time Reporting
  • Communication (conditional auto response and management alerts)
  • Contact Capture (targeted, permission based marketing)

Fast, secure and cost effective, Shopper PulseTM is easily programmed to suit a wide range of business models, capable of reaching a broad audience or a specific client type. Web-based technology gathers and tabulates your data in real time with detailed reports easily accessible, anytime, through our online report writer.

Let us show you how Shopper PulseTM can drive practice improvements and innovation in your business.

 

 

 



 
contactus.gif
solutions.gif
resourcesbtn.gif